Introduction

We at Ambitio Technologies Private Limited (“we”, “our” or the “Company”) are committed to safeguarding any information submitted to us on our website and or services. The privacy policy guides you with a summary of the type of information collected by us, policy regarding use of that information, the privacy rights and choices you have regarding your information submitted to us when you use our Services.

The Company reserves its right to review and revise this Policy at any time without any prior notice. Once the Policy is modified, the same shall be updated on the website. After modification of this Policy every user shall be subject to such modified Policy, so, users are hereby advised to read this policy carefully and keep visiting this section to be informed of how we are protecting your information. In general, you can visit our Web pages without telling us who you are or revealing any Personal Information about yourself.

1. Information We Collect

We only collect information about you if we have a reason to do so — for example, to provide our Services on the Platform, to communicate with you, or to make our Services better. We collect this information from the following sources:

1.1 Information we collect from You

Basic account information:

In order to access certain features of the Platform, you will need to create an account and register with us. We ask for basic information which may include your name, an email address, state of residence country, and password, along with a username and phone/mobile number.

Payment Information:

If you make payments for our services, we may collect payment information, such as credit card details or other payment methods, to process transactions securely.

Information when you communicate with us:

When you write to us with a question or to ask for help, we will keep that correspondence, and the email address, for future reference; this may also include any phone/ mobile numbers if you have provided us the same as part of your communication either in writing (emails included), over a phone call or otherwise. When you browse pages on our Platform, we will track that for statistical purposes which may be to improve the Platform and the Services. You may also provide us your Personal Information or other information when you respond to surveys, enter any form of contests, tests, events, competitions, webinars, etc., hosted by us, either on the Platform or otherwise.

1.2 Information we collect automatically

Device and Log in information:

When you access our Platform, we collect information that web browsers, mobile devices, and servers typically make available, including the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Platform — for example, when you create or make changes to your account information on the Platform.

Usage information:

We collect information about your usage of our Platform. We also collect information about what happens when you use our Platform (e.g., page views, support document searches, features enabled for your account, interactions with other parts of our Services) along with information about your Supported Device (e.g., screen size, name of cellular network, and mobile device manufacturer). We use this information to provide our Platform to you, get insights on how people use our Platform so that we can make our Platform better, and understand and make predictions about User retention.

2. How We Use the Information Collected

Providing Services:

We may use your personal information to provide coaching, educational services, and related support. This includes communicating with you, delivering course materials, and managing your account.

Communication:

We may use your contact information to send you administrative information, updates, promotional materials, and other communications related to our services.

Analytics and Improvements:

We may analyse usage patterns to improve our website, services, and user experience. This includes tracking trends, diagnosing problems, and gathering demographic information for aggregate use.

Legal Compliance:

We may use and disclose your information as required to comply with applicable laws, regulations, legal processes, or government requests.

3. How We Share Your Information

Service Providers:

We may share your information with third-party service providers who assist us in delivering our services, processing payments, and managing our website.

Legal Requirements:

We may disclose your information to law enforcement authorities, government agencies, or third parties as required by law or to protect our legal rights, privacy, safety, or property.

Business Transfers:

In the event of a merger, acquisition, sale of assets, or similar transaction, your information may be transferred as part of the transaction. We will take reasonable steps to ensure the confidentiality of your information.

Confidentiality and Security:

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. We have physical, electronic, and procedural safeguards that comply with the laws prevalent in India to protect personal information about you. We seek to ensure compliance with the requirements of the Information Technology Act, 2000 and Rules made there under to ensure the protection and preservation of your privacy.

4. Your Choices

Limit the information You provide:

You always have an option to choose the information you provide to us, including the option to update or delete your information. However, please note that lack of certain information may not allow you the access to the Platform or any of its features, in part or in full.

Limit the communications You receive from us:

Further, you will also have the option to choose what kind of communication you would like to receive from us and whether you would like to receive such communication at all or not. However, there may be certain communications that are required for legal or security purposes, including changes to various legal agreements, that you may not be able to limit.

Reject Cookies and other similar technologies:

You may reject or remove cookies from your web browser; you will always have the option to change the default settings on your web browser if the same is set to ‘accept cookies’. However, please note that some Services offered on the Platform may not function or be available to you, when the cookies are rejected, removed, or disabled.

5. Your Rights

Right to Confirmation and Access:

You have the right to get confirmation and access to your Personal Information that is with us along with other supporting information.

Right to Correction:

You have the right to ask us to rectify your Personal Information that is with us that you think is inaccurate. You also have the right to ask us to update your Personal Information that you think is incomplete or out-of-date.

Right to be Forgotten:

You have the right to restrict or prevent the continuing disclosure of your Personal Information under certain circumstances.

Right to Erasure:

If you wish to withdraw/remove your Personal Information from our Platform, you have the right to request erasure of your Personal Information from our Platform. However, please note that such erasure will remove all your Personal Information from our Platform (except as specifically stated in this Policy) and may result in deletion of your account on the Platform permanently, and the same will not be retrievable.

6. Miscellaneous

6.1 Third-Party Links

We have many third-party links on our website. These links redirect to other websites which have privacy policies that do not adhere to ours. If you wish to disclose your personal information to such third-party providers and if they choose to use that information, we will not be responsible. The information you choose to share with such websites is at your own risk.

6.2 GDPR Information Rights and Practices

Under the General Data Protection Regulation (“GDPR”) all European Union residents and citizens are granted personal privacy as a fundamental human right. This will apply to our users if they are residing in Europe at the time of providing our services. As such, under these regulations, the company will not hold onto participant data for longer than is legally necessary and only for as short as possible to protect individual privacy as well as business interests.

You also have the right to rectify any mistakes or incomplete information that may have been provided in order to ensure accurate and complete records. You may also object to the processing of data relating to themselves except in the cases of a specific legal obligation. The company agrees to not collect more personal data than necessary for its legitimate business interest of providing safe and rewarding international programs. All customers have the right to revoke consent to the onward transfer of their personal information or to be forgotten, so long as there is no conflicting legitimate business or individual interest.

In addition, we are not responsible for removing your personal information from the lists or systems of any third party who has previously been provided your information in accordance with this policy. Once data is no longer relevant to our legitimate business purposes, it is pseudonymized or anonymized based on the kind and calibre of information. The information that we keep exists strictly for analytical purposes to better serve the interests of future customers.

6.3 Security Statement

We have taken proper measures to secure your personal information between users’ devices and servers. If there are any information leaks from our third-party providers, or through your mobile devices or PCs due to negligence and improper security measures, we will not be responsible.

6.4 Grievance Redressal

In compliance with the provisions of the Information and Technology Act, 2005 (“IT Act”), we have appointed a Grievance Officer, Dirghayu Kaushik, to address your concerns pertaining to the usage of your user data, you can contact our support team at [email protected].

In the event, you have any complaints or concerns regarding the usage of your user data, you may write to us electronically at [email protected], or send a letter to us at:

Ambitio Technologies Private Limited

Address: A-003, Rudra Enclave - II Khodana Kala Noida Gautam Buddha Nagar, Uttar Pradesh 203207 India

Within 48 (Forty – Eight) hours of the receipt of your email, the Grievance Officer will acknowledge your email, and shall dispose the same within 15 (fifteen) days of the receipt of your email, upon conduct hearings and discussions.

Remember, you are entitled to exercise your rights as stated above only with respect to your information, including Personal Information, and not that of other Users.